Last Updated: [Insert Date]
Welcome to TYR Swimming (“we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.tyr-swimming.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms.
1. Website Use
1.1 Eligibility
You must be at least 18 years old or have parental consent to make purchases on our site. By placing an order, you confirm you have legal capacity to enter into binding contracts.
1.2 Account Responsibility
If you create an account, you are responsible for maintaining confidentiality of your credentials and all activities under your account.
1.3 Intellectual Property
All content on our site, including text, graphics, logos, and product designs, is owned by TYR Swimming and protected by intellectual property laws. Unauthorized use is prohibited.
2. Products and Services
2.1 Product Descriptions
We strive for accuracy in product descriptions, colors, and specifications but cannot guarantee complete accuracy. Product images may vary slightly from actual items.
2.2 Product Availability
All orders are subject to product availability. We reserve the right to limit quantities and discontinue products without notice.
2.3 Non-Returnable Items
For hygiene reasons, we cannot accept returns on:
- Competition Swimwear
- Bottoms
- Apparel
Exceptions are made only for defective or damaged items upon arrival.
3. Orders and Payments
3.1 Order Process
Your order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including suspected fraud or unauthorized reselling.
3.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
3.3 Pricing
All prices are in US dollars. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.
4. Shipping and Delivery
4.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
4.2 Shipping Options
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
- Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment
4.3 Shipping Restrictions
We ship worldwide except to some Asian countries and remote areas. International customers are responsible for any customs fees or import taxes.
5. Returns and Refunds
5.1 Return Policy
You may return eligible items within 15 days of receiving your order. Items must be:
- Unused and undamaged
- In original condition with tags attached
- Returned in original packaging
5.2 Return Process
Email [email protected] within 15 days with:
- Your order number
- Items to return
- Reason for return
- For exchanges: preferred replacement items
5.3 Refunds
Refunds are issued to the original payment method within 5-10 business days after we receive and inspect your return. Original shipping fees are non-refundable.
6. Limitation of Liability
TYR Swimming shall not be liable for any indirect, incidental, or consequential damages arising from product use or website access. Our total liability for any claim related to these terms shall not exceed the purchase price of the products in question.
7. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.
8. Changes to Terms
We may update these Terms periodically. The updated version will be posted on our site with a new effective date. Continued use after changes constitutes acceptance.
9. Governing Law
These Terms shall be governed by the laws of the State of Illinois, USA, without regard to conflict of law principles.
10. Contact Us
For questions about these Terms, please contact:
TYR Swimming3930 Cecil Street
Chicago, US 60605
Email: [email protected]
